I am located outside the United States of America. Where can I purchase Brown Jordan furniture?

Can you identify this collection or piece?

Please send a photo of your furniture along with your name to brownjordan@gmailcom. We would be happy to provide you with the name of your Brown Jordan collection.

I am located outside the United States of America. Where can I purchase Brown Jordan furniture?

Please visit your local Brown Jordan retailer for replacement parts. To find the closest dealer to you, please click on the Store Locator feature under Locations in the main navigation.

How do I purchase replacement mesh slings, cushions or strap for my Brown Jordan furniture?

Replacement slings and strap can be purchased from a Brown Jordan retailer or a local service technician. Replacement cushions can be purchased from your local Brown Jordan retailer. Please visit our Locations Page or our Technician Page in the Resources section.

How do I order replacement glass?

Replacement glass is available through a local Brown Jordan retailer. If you are unsure of your collection, please be prepared to provide the retailer with the glass measurements.

Where can I find information on how to care for and maintain my Brown Jordan furniture?

Please visit the Care and Maintenance page found in the Resources Section under Help & Support.

Can you refer me to a furniture technician? I need to have a local repair completed.

Please see our list of independent service technicians and businesses provided as a courtesy to our customers on the Technician Locator page under Resources in the main navigation. If you do not find a technician in your geographic region, you may conduct an Internet search or consult your local yellow pages. We recommend that you contact several technicians to determine which provider best meets your needs. (Please note that these technicians are not certified by Brown Jordan Company.)

How do I effectively use touch up paint and where can I order it?

Brown Jordan Touch-Up Paint (Aerosol and Brush) is available through a local Brown Jordan retailer. Please contact your local retailer for pricing. Visit our Care & Maintenance page in the Help & Support section under Resources for instructions on how to use touch up Brush-On Paint and Aerosol Paint.

Where can I find information on your return and warranty policies?

Visit the Claims and Warranty page in the Resources section.

I have a warranty claim and have moved away from the retail location (or the retail location has closed.) How do I submit a claim?

I have a warranty claim and have moved away from the retail location (or the retail location has closed.) How do I submit a claim?